Auto-Remediation and Runbooks
Fix common incidents automatically; guide complex incidents with runbooks.
Fix common incidents automatically; guide complex incidents with runbooks.
Degrade features rather than fail completely; use kill switches to disable features during incidents.
TL;DR
Manage incidents from detection to resolution to learning. Blameless postmortems prevent recurrence.
Guide incident response with runbooks; structure on-call rotations for coverage and sustainability.
Alert on service-level objectives, not arbitrary thresholds. Align alerts with actual user impact.